ANDREW WONG San Mateo, California Phone: 650-224-7389 LinkedIn: www.linkedin.com/in/awong Email: awong@awong.com (preferred method of contact) Web: www.awong.com Summary ------- Proven user experience designer/manager leading and designing successful interactive experiences for consumer and business users since 1994. Over nine years of experience building, leading, and developing teams excelling in user-centered design innovation, improving usability, extending brand identity, and improving business outcomes. Employment History ------------------ PALO ALTO NETWORKS Santa Clara, CA (NYSE: PANW | www.paloaltonetworks.com) Senior Principal User Experience Designer/Engineer (October 2015 - present) * Designed experience and developed UI for enterprise network/cloud security apps. * Designed, specified, and implemented common design system components. * Provided visual and interaction design, mockups, prototypes, front-end development. * Managed and facilitated user research. NOK NOK LABS, INC. Palo Alto, CA (www.noknok.com) Lead User Experience Engineer (July 2012 - October 2015) * Designed Android, iOS, desktop, and web experiences for multifactor authentication without passwords, using fingerprint biometrics, face recognition, or voice recognition. * Provided visual and interaction design, mockups, prototypes, front-end development. * Managed and facilitated user research. INTUIT, INC. Mountain View, CA (NASDAQ: INTU | www.intuit.com) User Experience Manager (November 2009 - July 2012) * Designed shop/buy/manage/use experiences for Intuit App Center, an app store for small business cloud apps that integrate with QuickBooks accounting software. * Designed Web apps to integrate Salesforce and eBay with QuickBooks data. * Managed and facilitated user research. * Recruited, hired, managed, and developed user experience team. SUCCESSFACTORS, INC. (now SAP HCM) San Mateo, CA (www.successfactors.com) Lead UX Designer/User Experience Manager (January 2006 - November 2009) * Led UI design for the SaaS leader in HCM (Human Capital Management). * Led and designed UI for the Recruiting product, winning a 420,000-seat deal. * Implemented user-centered design across performance and talent management suite. * Managed and facilitated user research: concept exploration, cognitive walkthroughs, design validation, task analysis, heuristic evaluations, and usability testing. * Developed design system, UI component library, high and low-fidelity prototypes, visual and interaction design, interaction flows, wireframes, and personas. * Recruited, hired, managed, and developed user experience team. COLLABNET, INC. Brisbane, CA (www.collab.net) Senior User Experience Designer (October 2004 - December 2005) * Designed enterprise global distributed development software interface for application lifecycle management and communications (discussion forums, blogs). * Developed high and low-fidelity prototypes, visual and interaction design, use cases, interaction flows, wireframes, specifications, icons, and personas. 2WIRE, INC. (now Pace) San Jose, CA (www.2wire.com) User-Interface Designer (May 2001 - October 2004) * Designed and produced next-generation user experience for the HomePortal consumer/business broadband gateway (25 million sold as of 2009). ASIMBA, INC. Cofounder, Chief Design Officer, and Board Member (1998 - 2000) * Recruited, hired, managed, and developed user experience team. * Led creative direction, design, information architecture, usability, and UI development for corporate website, web applications, corporate identity, collateral, exhibits. POPPE TYSON INTERACTIVE (now Publicis Worldwide) Creative Director (1993 - 1997) * Recruited, managed, and developed team of designers, writers, and UI developers. * Led website and web application user experience design and UI development for: - The White House - Netscape Communications - Cadillac Motors - Chrysler Corporation - Intel Corporation - Hewlett-Packard - San Jose Convention and Visitors Bureau - Gateway Computers - Sony Computer Entertainment - E*Trade - Edward Jones - Knight-Ridder Information - Novell Inc. - Hongkong and Shanghai Bank Freelance Experience -------------------- ANDREW WONG INTERACTIVE (1995 - 2017) Services: User experience design, web marketing consultation, creative direction, design, information architecture, and UI development. Clients: - Bank of America - BroadVision - Excite@Home - CrossWorlds Software - Icarian - Imagine Media - Internet Profiles Corp. - PeopleSoft - Transmeta Corp. - VantagePoint Venture Partners - Vargas Marketing Group - Virtual Vineyards Skills and Training ------------------- USER EXPERIENCE - Interaction design (specifications, flows, wireframes, personas) - Low- and high-fidelity prototypes - Visual design - Information architecture - User research: - Task analysis - Cognitive walkthroughs - Heuristic evaluations - Usability testing - Focus groups - UX design systems MANAGEMENT TRAINING Performance management, supervision, recruiting, interviewing. TECHNICAL Figma, Sketch, InVision, Adobe Creative Suite, front-end Web development and integration (W3C-compliant HTML5, CSS3, SCSS, JavaScript, React, AJAX, jQuery, Bootstrap, XML, XSLT), responsive UI. Education --------- SAN JOSE STATE UNIVERSITY (2004 - 2006) Human Factors and Ergonomics masters program. Human-computer interaction, interface design, usability testing, and cognitive psychology. UC BERKELEY EXTENSION (2006) Rich Internet Applications with AJAX. COLLEGE OF SAN MATEO (2001 - 2003) XML and XSLT, Java programming, advanced Web development, Network+ networking. SAN FRANCISCO STATE (1993) Graduate film studies. SAN JOSE STATE UNIVERSITY (1987 - 1992) Bachelor of Science in Marketing and Business Administration. Minor in Graphic Design. Graduated with Great Distinction. Professional Affiliation ------------------------ BayCHI, San Francisco Bay Area chapter of SIGCHI, the ACM Special Interest Group on Computer-Human Interaction. Intranet developer 2003 - 2004. Job Bank since 2009.